Uncovering The Effects of Digital Transformation on Organizational Sustainability: Evidence from Existing Research
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This systematic review examines the intersection of digital transformation (DT) and organisational sustainability, with a focus on the impact of workspace transformation on employee performance, innovation, and business outcomes. It aims to synthesise existing research to identify key themes and provide practical insights for leveraging DT to achieve sustainable development while addressing associated challenges. Following the PRISMA guidelines, a systematic literature review was conducted using databases such as Scopus, Web of Science, and Google Scholar. Findings revealed that DT, through technologies like AI, big data analytics, and IoT, enhances operational efficiency, fosters innovation, and supports sustainability across economic, environmental, and social dimensions. Workspace transformation, including hybrid work models and collaborative platforms, improves employee satisfaction and productivity by up to 20% and innovation efficiency by 15-25%. Workspace transformation mediates DT impact, revealing complex interplay and necessitating strategic alignment for organisational resilience. Practically, organisations must align DT with sustainability goals, invest in training, and adopt renewable energy. Leadership and change management are crucial to overcome barriers and ensure inclusivity.
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